Shipping and delivery policy
- We use a courier service for all our deliveries, this ensures your order is delivered to you in perfect condition.
- We deliver orders to any desired address in the Republic of Ireland.
- We deliver from Monday to Friday. We do not deliver on Saturday or Sunday.
- The cost of shipping is €9.95 per order on items under €50. Free delivery will apply on all orders over €50 that are delivered by courier.
- The expected delivery time will depend on the stock levels. We will always ship out orders as soon as is practicable. We will use all reasonable endeavours to ensure these times are met, but cannot be held responsible for dispatched parcels delayed by third parties, for example due to poor weather conditions. Please note, our courier company is experiencing high volumes and delays in particular regions around the country.
Item in stock: In instances where an item appears in stock on our website but is not available for some reason, a full refund will be offered on a no-hassle basis.
Item not in stock: 10 working days.
- Where there are unexpected delays you will be contacted by a member of our customer service and will be advised of this situation.
- If you do not receive your order within 15 working days, please contact us by email or phone, details are on our home page.
- We will replace lost or damaged orders free of charge.
- It is our policy to operate a fair and transparent ordering process.